Message taken4:52 PM
Elena Morales(555) 015-7731
Wants a basement finished with a new bathroom. Has drawings and hopes to start in early spring.
Asked about permits. Shared your approved answer.
For general contractors and remodelers
Contractor
answering service.
You are on a job site, walking a client through a remodel, or pricing the next one. Your virtual phone assistant, powered by AI, answers every enquiry, captures the project details, and sends current-job calls to the right person.
From $119/month · Keep your number · Run your numbers
While you’re busy
“We are thinking about redoing our kitchen.”
Estimate request captured.
Project, address, timeline, and a callback number, sent to your team.
While you are on site
New leads and
current jobs.
Each one is answered from the information you approve. It never estimates a price, commits to a start date, or promises a schedule.
“We want to remodel our kitchen.”
Captures the project, the address, a rough timeline, and the best time to call back.
“Do you build decks?”
Answers from the project types you take, and says plainly when you do not.
“Do you work in my area?”
Answers from the towns and ZIP codes you cover, and takes the details when a project sits just outside them.
“How does your estimate process work?”
Explains your approved process, such as a site visit and a written estimate, and any consultation fee you charge.
“I'm calling about the job at my house.”
Routes current-client calls to the project lead or office you choose, or takes a detailed message.
“Are you licensed and insured?”
Shares only the license and insurance wording you approve.
“I'm a supplier with a delivery question.”
Keeps vendor and subcontractor calls off your sales line with their own message or transfer route.
“Queremos remodelar el baño.”
Continues in Spanish and captures the same project details.
When the call ends
A real lead,
not a voicemail.
After every call, your team gets a written summary by email and in your customer portal, with enough detail to decide who calls back and when.
- The caller's name and callback number
- Project address
- Project type and scope, in the caller's words
- Timeline, and whether they already have plans
- New enquiry, current client, or vendor
- What happened, and anything urgent flagged
Your rules, every call
Every caller
to the right place.
New project enquiries become complete estimate requests. Current clients reach their project lead during the hours you set, or leave a message. Vendors and subcontractors get their own route, so your sales line stays clear.
When something on an active job cannot wait, like a leak after a storm, you decide whether it is a transfer or an urgent message. Linevio is not an emergency service and never commits to a price, schedule, or start date.
The math on missed calls
One missed call.
One lost estimate?
Remodels are big and few, so a single caller who never reaches you can matter. Try your own close rate and project size.
Rang out or went to voicemail
Not spam, vendors, or current customers
Of new work that reaches you by phone
What one typically bills
After labor, materials, and other costs
Monthly fee, month to month
At stake every year
$68,250
About 20 jobs a year you would usually win, riding on calls nobody answers.
Business: $2,988 a year ($249 a month)
At $900 left per job, 1 completed job a month covers it.
An estimate from the numbers above, not a promise. Linevio answers the calls and gets the details to your team; winning the work is still up to you. Starting numbers are examples to change, not industry averages. The plan fee excludes setup, extra minutes, and taxes.
Getting set up
What we need
from you.
Tell us how new enquiries and current jobs reach you now. Your Voice Partner builds and tests the rest with you.
- Your service area, by town, county, or ZIP code
- The project types you take, and the ones you do not
- Your estimate process and any consultation fee
- License and insurance wording callers may hear
- Project leads, and who handles current-client calls
- How to handle vendors and subcontractors
- Business hours and after-hours rules
A note on contractor fit
Linevio answers inbound calls and hands them to your team. It does not estimate jobs, schedule crews, follow up with leads, or manage your CRM. What happens after the handoff stays with you.
Before you pick up
Questions
owners ask.
Will it give callers ballpark prices?
Only the starting prices or consultation fees you approve. It never estimates a project, because that is your job and your margin.
Can it book estimate visits?
Yes, on every plan. It books site visits into open times for the estimate appointment types you approve, only after the caller confirms. Anything outside those types becomes a detailed request for your office.
Can each project lead get their own calls?
Yes. You choose where each kind of call goes. Essential includes up to two transfer destinations, Business up to five with schedules, and Pro up to ten.
Does it follow up with leads?
No. Linevio answers inbound calls and gives your team a complete summary. Follow-up, quotes, and sales stay with you.
Busy hands. Open lines.