Message taken5:37 PM
Priya Shah(555) 018-2245
Wants a move-out clean for a two-bedroom apartment next Friday. Asked for a quote and is flexible on the time of day.
Asked whether you bring supplies. Shared your approved answer.
For home, office, and rental cleaning companies
Cleaning
answering service.
Your crews are mid-clean and nobody can grab the phone. Your virtual phone assistant, powered by AI, answers from your approved services, areas, and prices, captures what each enquiry needs for a quote, and routes current clients to your office.
From $119/month · Keep your number · Run your numbers
While you’re busy
“Do you do move-out cleaning next week?”
Quote request captured.
Address, size of the place, and the date they need, sent to your office.
While the crew is out
Quotes, regulars,
and turnovers.
Each one is answered from the information you approve. Prices are quoted only as you approve them, and anything else becomes a request for your office.
“How much for a three-bedroom house?”
Quotes your approved starting prices or ranges, then captures what your office needs to confirm a quote. It never builds a final price.
“Do you cover my ZIP code?”
Checks the caller's town or ZIP code against the area your crews cover.
“Can we set up a cleaning every other week?”
Captures the recurring request with the address, frequency, and preferred day, or books an estimate visit from your connected calendar.
“We need the unit turned over by Friday.”
Takes the property address, the checkout and check-in times, and a callback number, and flags it by your rules for time-sensitive jobs.
“Do you bring your own supplies?”
Answers your approved questions about supplies, pets, and what each clean includes.
“This is about my cleaning tomorrow.”
Routes current clients to your office during the hours you choose, or takes a message with their name and address.
“Do you clean offices after hours?”
Explains the commercial cleaning you offer and captures the walkthrough request.
“¿Limpian casas los sábados?”
Continues in Spanish with the same services, areas, and prices.
When the call ends
A quote request,
ready to price.
After every call, your office gets a written summary by email and in your customer portal, with what you need to call back once.
- The caller's name and callback number
- Service address or ZIP code
- Home or office, and its size as the caller describes it
- One-time, recurring, move-out, or turnover
- The date or frequency they want
- New client or current client
Your rules, every call
Your prices.
Your schedule.
Your virtual phone assistant quotes only the prices and ranges you approve and never commits your crews to a date your team has not approved. A request it cannot settle becomes a complete message, ready for your office to price and schedule.
You decide which calls reach a person right away, such as a property manager with a same-day turnover, and where they go. Everything else arrives as a clear written summary.
The math on missed calls
What is a missed
quote request worth?
Someone looking for a cleaner can call the next company on the list instead. Put in your own week and average job and see what reaches voicemail in a year.
Rang out or went to voicemail
Not spam, vendors, or current customers
Of new work that reaches you by phone
What one typically bills
After labor, materials, and other costs
Monthly fee, month to month
At stake every year
$11,232
About 62 jobs a year you would usually win, riding on calls nobody answers.
Business: $2,988 a year ($249 a month)
At $70 left per job, 4 completed jobs a month cover it.
An estimate from the numbers above, not a promise. Linevio answers the calls and gets the details to your team; winning the work is still up to you. Starting numbers are examples to change, not industry averages. The plan fee excludes setup, extra minutes, and taxes.
Getting set up
What we need
from you.
Share how you quote and schedule today. Your Voice Partner shapes that into the way your virtual phone assistant answers, then tests it with you.
- The towns, ZIP codes, or areas your crews cover
- Home, office, move-out, and turnover services
- Starting prices or ranges callers may hear
- What you need from a caller to give a quote
- Policies on supplies, pets, and cancellations
- Who takes calls from current clients and property managers
- Estimate visits or walkthroughs to book from your connected calendar
A note on cleaning fit
Linevio answers and routes calls for cleaning companies. It does not build final quotes, schedule crews, take payments, or manage your client list. Your office stays in charge of pricing and the schedule.
Before you pick up
Questions
owners ask.
Can it give callers a price?
Yes, the starting prices or ranges you approve. It never builds a final quote. It captures what your office needs to confirm one.
Can it schedule cleanings?
Yes, on every plan, it can book the appointment types you approve, such as an estimate visit, from your connected calendar after the caller confirms. Recurring schedules and crew assignments stay with your office.
Can calls from property managers go straight to me?
Yes, when you approve it. Essential includes up to two transfer destinations, Business up to five with schedules, and Pro up to ten. If nobody picks up, it takes a message flagged by your rules.
What if my crew can answer some of the time?
Forward only the calls you miss, plus after-hours calls, where your carrier supports it. Your number and your carrier stay the same, and you can turn forwarding off at any time.
Busy hands. Open lines.