A service. Taken care of.

Your business.
On the line.

Your Voice Partner learns how you work, trains your virtual phone assistant, and stays in touch. You bring the business knowledge. We take care of the phone.

01 / A proper introduction

First, we get
to know you.

Share your hours, services, service areas, and the questions customers ask. Tell us who should get which calls and what should happen after hours.

Your Voice Partner turns that information into the way your virtual phone assistant answers. No prompts to write or software to learn.

One private form. Your business, in your words.

02 / The test drive

You’ll hear it
before they do.

Your Voice Partner trains your virtual phone assistant and tests its answers, messages, and transfers. Then it’s your turn.

Call your test line. Hear the greeting. Interrupt with a detail. Switch to Spanish. Try the routing. Tell us what needs adjusting and approve it when it feels right.

Tested by us. Tried and approved by you.

03 / Open for calls

The number
they already know.

Keep your business number and your carrier. We guide you through forwarding calls to your virtual phone assistant.

Send every call, or just missed and after-hours calls where your carrier supports it. You can turn forwarding off at any time.

Same number on your van, your sign, and your website.

And after the first hello?

Your Voice Partner
stays with you.

“We’re closing early Friday.” A quick message is all it takes. Your Voice Partner handles the update, tests the change, and keeps you in the loop.

Keep in touch

On the other end of the line

A useful answer.
A clear handoff.

Your virtual phone assistant works from the information you approve. When an answer isn’t known, it says so and takes a message.

  • Answers from your approved hours, services, and prices
  • Messages with the details you need to call back
  • Connects approved calls to the people and departments you choose
  • Books new appointments and safely reschedules callers on Business and Pro
  • Connects cancellation requests to a person, or alerts your team after hours
  • Sends completed call details to compatible business software on Business and Pro
  • English and Spanish on the same line
A note on service fit

Linevio handles inbound business calls. Outbound campaigns, lead reactivation, CRM administration, sales follow-up, payment-card collection, emergency dispatch, and regulated or highly sensitive intake are outside the service. Your virtual phone assistant cannot browse a calendar or CRM, cancel appointments, change contacts or deals, or run automations.

Your ears can decide

Hear it for yourself.